The gentleman I hired to do a * hour job maximum lost his way. His first problem is lac...

GetHuman1170040's customer service issue with Fiverr from September 2018

Help with my Fiverr issue
The issue in GetHuman1170040's own words
The gentleman I hired to do a * hour job maximum lost his way. His first problem is lack of comprehension. I sent him the videos on how to install a * page website. He knew he had to load wordpress on the site. Also install and set up GetResonse email marketing. I told him I would send him codes for paypal and you tube. In which it took me about an hour to do it and I sent them. After asking him a couple of times to give me the passwords to see the site no response. Then I mention that I woould go into blue host hosting and go see the one page. Did not happen. He install a bunch of plugins, paypal, jet, and a few more in which I did not and the video did not say to do that. **Then I ask to have the guy removed from this job. He does not know what he is doing. It has been over ** hours. I ask him to agree to the cancellation in which is has not. I do not want him on this job. It will never get completed. He does not have the skills to do it. I want him removed from the project. I am way behind with my schedule. I have used fiverr a lot and only had one other issue, but in general I have used and like d alot. Go into my time line and if you want to go into and see I can give you the info. Please advise.
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Customer service issue
Reported by GetHuman1170040
Sep 20th, 2018 - 6 mons ago
I have an issue with Fiverr too
Seen by 4 customers so far
Similar issue to 629 others
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GetHuman1170040 started working on this issue
Sep 20th, 2018 10:59am
GetHuman1170040 indicated the issue is not fixed yet.
Sep 21st, 2018 2:34pm