FiberNet Customer Service Issues
Archive 1
The following are issues that customers reported to GetHuman about FiberNet customer service, archive #1. It includes a selection of 1 issue(s) reported February 9, 2020 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I am filing a formal complaint regarding being charged an activation fee of £98 and £39 for upfront service. The engineer simply connected a cable, a task I could have done myself. The internet has not been working since then, despite Chris's attempts to fix it. I am canceling my subscription as per the Goods and Services Act, as these goods are unfit for purpose and were unnecessarily sold to me. I am familiar with consumer law through my work at Citizens Advice, and I will pursue a full refund. If not resolved, I am prepared to take legal action. I am extremely disappointed with the lack of customer service provided by this company.
Reported by GetHuman-lilybai on Sunday, February 9, 2020 3:42 PM
Help me with my FiberNet issue
Need to call FiberNet?
If you need to call FiberNet customer service, now that you have the answers
that you needed, click the button below. You can either call them on your phone or use our
free AI-powered phone to dial for you, get a rep for you, and more.
Call FiberNet