I placed an order with boohoo on the **th of October. It was within the fastway circuit...

GetHuman-paylingr's customer service issue with Fastway Couriers from October 2018

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The issue in GetHuman-paylingr's own words
I placed an order with boohoo on the **th of October. It was within the fastway circuit by the **th and I tracked it online from there. However, on Wednesday the **th of October at **:** my parcel was reportedly delivered to my address but I never received it. I have tried a few local addresses nearby but none of them have it. I also went to my local Costcutter post depot and after taking down some of these details, they told me the courier would call me this afternoon but I am still waiting. The order number within Fastway was RB**********. I also used the support icon on Fastway to explain my situation on Friday but have still not received an email back. I would like Fastway Couriers to inform me in fact where they actually delivered my product to, preferably tracking where the product was at **:** last Wednesday. I am already very disappointed so the least they can do is inform of where my product ended up.

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Fastway Couriers

Customer service issue
Reported by GetHuman-paylingr
Oct 22nd, 2018 - 3 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 18 others
0 customers following this

Timeline

GetHuman-paylingr started working on this issue
Oct 22nd, 2018 1:19pm