I purchased a gift card for Christmas and went to use it this past weekend at the South...

GetHuman-bignatea's customer service issue with Fanzz.com from March 2019

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The issue in GetHuman-bignatea's own words
I purchased a gift card for Christmas and went to use it this past weekend at the South Town mall. When I gave the gift card to the cashier he told me that Fanzz no longer takes gift cards since it was bought out by lids. I asked if I could then exchange the card for a Lids gift card, and he said no. He then told me that I basically have a useless card now. I left, and called Fashion Place mall and asked them if they accept them and they said yes they do. I want to know if they are able to be used or not. And if they are no longer accepted how am I going to get my money back? Fanzz name is still on the stores and still on my gift card, it should be valid. If the gift cards are not able to be used anymore, that is robbery and a horrible business.

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Customer service issue
Reported by GetHuman-bignatea
Mar 25th, 2019 - 4 years ago
Not resolved
Seen by 252 customers so far
Similar issue to 56 others
0 customers following this


GetHuman-bignatea started working on this issue
Mar 25th, 2019 11:35pm

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