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Fannie Mae Customer FAQ

Top Answers & How-to Guides

What is Fannie Mae's Phone Number?

The question we are asked most often is about how to talk to Fannie Mae customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What happens if I default on my Fannie Mae mortgage?

If you default on your Fannie Mae mortgage, a series of consequences may occur. Firstly, your credit score will be adversely affected,...
Ask any question you have about Fannie Mae customer service, get an answer now.
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Overview

What is Fannie Mae?

Fannie Mae, short for the Federal National Mortgage Association, is a government-sponsored enterprise established in 1938. It was created...
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What is the difference between Fannie Mae and Freddie Mac?

Fannie Mae and Freddie Mac are both government-sponsored enterprises (GSEs) that play a critical role in the American mortgage industry....
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Mortgages

What types of mortgages does Fannie Mae offer?

Fannie Mae offers a wide range of mortgage options to help accommodate different needs and financial situations. These include fixed-rate...
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What are the eligibility requirements for a Fannie Mae mortgage?

To be eligible for a Fannie Mae mortgage, certain criteria must be met. Firstly, the borrower's credit score should be at least 620,...
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Approval Process

How long does the mortgage approval process typically take?

The mortgage approval process timing can vary based on several factors. On average, it could take around 30 to 45 days, considering...
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Refinancing

Can I refinance my mortgage with Fannie Mae?

Yes, you can refinance your mortgage with Fannie Mae. As a government-sponsored enterprise, Fannie Mae offers several refinancing options...
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Insurance

Do I need mortgage insurance with Fannie Mae?

No, mortgage insurance is not required for all loans with Fannie Mae. It depends on the specific loan program and the borrower's down...
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Loan Modification

What are Fannie Mae's loan modification options?

Fannie Mae offers various loan modification options to help homeowners avoid foreclosure and make mortgage payments more manageable....
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Role

What is Fannie Mae's role in the housing market?

Fannie Mae plays a crucial role in the housing market as a government-sponsored enterprise. Its main objective is to ensure affordable...
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Affordable Housing

How does Fannie Mae support affordable housing initiatives?

Fannie Mae supports affordable housing initiatives by providing liquidity to the mortgage market, increasing access to funding for...
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Default

What happens if I default on my Fannie Mae mortgage?

If you default on your Fannie Mae mortgage, a series of consequences may occur. Firstly, your credit score will be adversely affected,...
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Help me with my Fannie Mae customer service issue

Ask any question you have about Fannie Mae customer service. We will do our best to get you answers right away.
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