Well I have multiple order both place nearly a month ago. One of them split up the prod...

GetHuman-hex's customer service issue with Fanatics.com from December 2018

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The issue in GetHuman-hex's own words
Well I have multiple order both place nearly a month ago. One of them split up the products I ordered, I have some received part of one of the orders, but still missing one item from that order, and the other has not arrived not even a part of it. I’m upset that both orders have not yet been completed yet, and by my ability to track these orders. While I have followed the link to fed ex to track my orders, tracking my orders came to a stop where it said that my order was turned over to the local post office. From there I could not track them no more. I sign up for mobile alerts on the status of these orders, and I got text messages that said “unable to deliver” and to “contact local post office” Now trying to physically speak to someone over the phone over customer service issues this time of year is crazy. Phone lines are backed up, I would assume most people really won’t know, or begin to track where an specific package is. So my gripe is *. Where is my stuff?**. Why is it taking so long?**. It seems to me in my case your deal, and operation with fed ex isn’t really working well, so are you folks fix that?

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How Do I Track My Fanatics.com Order?How Do I Get a Refund from Fanatics.com?How Do I Cancel My Order with Fanatics?What Do I Do If I'm Missing an Order from Fanatics.com?
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Fanatics.com

Customer service issue
Reported by GetHuman-hex
Dec 23rd, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 2543 others
0 customers following this

Timeline

GetHuman-hex started working on this issue
Dec 23rd, 2018 8:05pm