On Saturday June *nd I ordered a Capitals t-shirt from fanatics.com and clicked on "* b...
GetHuman-kellyode's customer service issue with Fanatics.com from June 2018
Help with my Fanatics.com issue
The issue in GetHuman-kellyode's own words
On Saturday June *nd I ordered a Capitals t-shirt from fanatics.com and clicked on "* business days" for the "shipping method" paying $** to ensure it arrived by either Wednesday or Thursday so I could wear it to the Caps viewing party on Thursday. On Wednesday fanatics informed me that they had just shipped the t-shirt and it won't arrive until Monday June **th. Based on my experience, * business days means it should arrive in that time NOT that they will begin shipping in three business days. I think they should refund the $** because the t-shirt is useless to me on the **th. (I am not asking for a full refund because they did put a player name on it so it is "custom") My phone call to them was unsatisfactory.*Order *: **-*****-**********
GetHuman-kellyode did not yet indicate what Fanatics.com should do to make this right.
I have an issue with Fanatics.com too
How GetHuman-kellyode fixed the problem
We are waiting for GetHuman-kellyode to fix the problem and share the solution with the rest of us customers.
Please help with my Fanatics.com issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.