I recently was on a trip to Avon, Indiana for work and usually book through a booking a...

GetHuman991640's customer service issue with Fairfield Inn and Suites from August 2018

4 views
 | 
13 similar
 | 
0 following
Help with my Fairfield Inn and Suites issue
Did we steer you to the right help?
Waiting to see if GetHuman991640 got the right customer help using our suggestion.
The issue in GetHuman991640's own words
I recently was on a trip to Avon, Indiana for work and usually book through a booking app. I made a couple of reservations which offered free cancellation due to the fact that I was not informed at that point of the venue location I was doing work for. When I found out that location I cancelled the reservations that were not close and completely forgot that when booking Fairfield Inn in Avon that I did so direct, and not through my usual booking app. So I made a huge mistake and thought I had cancelled the extra rooms, all of which I did through my app, and it slipped my mind completely that I booked the Fairfield through the website. It wasn't until the money was withdrawn from my debit account the day after my trip that I realized what I had done. I know there is a cancellation policy in place, but I honestly made a mistake and ask if there's any way possible I could get a refund or partial refund? I called and they said the room had been filled, so it was paid for regardless of if I cancelled or did not show. Anything you can do to help would be greatly appreciated. Thank you
GetHuman991640 did not yet indicate what Fairfield Inn and Suites should do to make this right.
I have an issue with Fairfield Inn and Suites too
How GetHuman991640 fixed the problem
We are waiting for GetHuman991640 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Fairfield Inn and Suites's attention and get better help faster. Tap below to get started.
Having Fairfield Inn and Suites issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman991640 fixes it.
This email address isn't valid

Fairfield Inn and Suites

Customer service issue
Reported by GetHuman991640
Aug 14th, 2018 - a yr ago
I have an issue with Fairfield Inn and Suites too
Fixed
Seen by 4 customers so far
Similar issue to 13 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)
Timeline
GetHuman991640 started working on this issue
Aug 14th, 2018 6:39pm
GetHuman991640 indicated the issue is not fixed yet.
Aug 27th, 2018 3:05am