I booked a reservation for two room at the Vdara in Las Vegas for May ** with Expedia...

GetHuman4971792's Dispute a Charge issue with Expedia from June 2020

Help with my Expedia issue
First: share to improve GetHuman4971792's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4971792 may need:
Itinerary number, Email on account, Name on account, and Phone number on account
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman4971792's own words
I booked a reservation for two room at the Vdara in Las Vegas for May ** with Expedia. Itinerary * is *************. Because of the Covid crisis I contacted Expedia and cancelled both rooms on this reservation. It was confirmed that the cancellation had occurred. However, I only got a refund for one of the rooms. They did not refund me for the second room which should have been $***.**. When I talk to Expedia customer service they keep telling me that need to contact the Vdara to confirm the room was cancelled. However they never follow up with me and confirm. I, myself have talked to the Vdara and they have confirmed to me that the rooms were cancelled and that Expedia never sent them any money so this issue is an Expedia issue. This has gone on for nearly ** days and I still do not have a refund. I am becoming very frustrated

GetHuman4971792 did not yet indicate what Expedia should do to make this right.

How GetHuman4971792 fixed the problem

We are waiting for GetHuman4971792 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Expedia's attention and get better help faster. Tap below to get started.
Having Expedia issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Expedia

Dispute a Charge issue
Reported by GetHuman4971792
Jun 19th, 2020 - 8 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 8686 others
0 customers following this

Timeline

GetHuman4971792 started working on this issue
Jun 19th, 2020 3:47pm

Paying Too Much for TV?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers