We reserved a hotel reservation through Expedia for the Extended Stay Hotel in Louisvil...

GetHuman3242686's Dispute a Charge issue with Expedia from July 2019

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Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman3242686's own words
We reserved a hotel reservation through Expedia for the Extended Stay Hotel in Louisville, Kentucky in June. We were booked for * days. We checked in and it was filthy so we returned our keys. Our credit card was billed for * days. Once on June ** and once for June ** th. We talked to Expedia and to Josh, the manager for a refund. We thought the issue had been handled. The manager refunded $***.** which is indicated on my statement. I have an additional of $***.** which Josh said Expedia had charged my credit card on the **th, which I need taken off please. We did not stay at the Extended Stay other than the first ** minutes. If you need to talk to the manager, he gave me his cell phone at ***-***-****. The reservation was under a Brent Cox at the Extended Stay off Dutchmans. **Thank you in advance for your assistance,*Brent Cox****-***-*****B*****@***.com

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Expedia

Dispute a Charge issue
Reported by GetHuman3242686
Jul 13th, 2019 - 2 years ago
Not resolved
Seen by 36 customers so far
Similar issue to 10791 others
0 customers following this

Timeline

GetHuman3242686 started working on this issue
Jul 13th, 2019 6:29pm