Hello*It’s regaridng regarding my business ticket refund that was on hold since January...

GetHuman-ghneineh's customer service issue with Expedia from May 2018

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The issue in GetHuman-ghneineh's own words
Hello*It’s regaridng regarding my business ticket refund that was on hold since January ****.* *Expedia has been claiming all this period that the delay is from Alitalia's side. Below is their last email. It has been an never-ending case.* *I would highly appreciate you can solve this pending issue.* *Pls note ticket no: ***-****-***-**** **Refunds - Itin: ************* - Case ID : *REQ:E-***********This is the continuous reply of Expedia *“Dear Ghida,**We have checked your case and we see that you called us to get a refund for your reservation with Alitalia that was cancelled and we also receive the screenshot that you send. We do apologize for the late reply and inconvenience it may cause you.**We would like to inform you that were still coordinating with Alitalia regarding your request. We will keep you updated within ** hours once we receive a reply with information needed.**Thank you for choosing Expedia,
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Expedia

Customer service issue
Reported by GetHuman-ghneineh
May 22nd, 2018 - 6 mons ago
I have an issue with Expedia too
Fixed
Seen by 5 customers so far
Similar issue to 571 others
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Items needed
Itinerary number
Email on account
Name on account
Phone number on account
Timeline
GetHuman-ghneineh started working on this issue
May 22nd 12:08pm
GetHuman-ghneineh indicated the issue is not fixed yet.
May 22nd 1:11pm