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GetHuman1443757's customer service issue with Expedia (Canada) from November 2018

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Email address, Itinerary number, Phone number on booking, and Name on booking
The issue in GetHuman1443757's own words
Get a solution to a problem that has been treated in two online messages and telephone calls ... After two telephone calls and two emails I have still not received a response to my request for a full refund of a cancelled booking. Expedia did not confirm a requested booking after two attempts to book a hotel. I made my own direct arrangements and cancelled the Expedia request in the absence of a response.*Two agents said they would investigate and get back to me. I do not accept that you charge two booking fees for two attempted reservations that you failed to confirm. I have not had a response to my claim in spite of being told that Expedia would get back to me. I assume that Expedia does not want to be known for stonewalling and billing services that it has not provided.
They shift decisions over simple things to anonymous persons who do not reply
Refunding the booking charges for reservations that were never confirmed to me
Two online agents and this third chat message
How GetHuman1443757 fixed the problem

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Expedia (Canada)

Customer Service on charges
Customer service issue
Reported by GetHuman1443757
Nov 8th, 2018 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 788 others
0 customers following this

Timeline

GetHuman1443757 started working on this issue
Nov 8th, 2018 10:16pm

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