Expedia (Canada) Customer FAQ

The price increase for the second booking could be due to various factors. Airline fares often change based on the demand for a particular flight. When you booked the first set of tickets, you likely increased the demand on that flight, leading to a price hike for the next set of tickets. Hotels can also change their prices based on availability and occupancy. After the first booking, the supply might have decreased leading to a rise in price. Such variations in prices are an industry standard and not specific to Expedia. We recommend booking for all travellers at once if possible, to ensure the same price for everyone.

We're sorry to hear about your situation. Sometimes, car rental companies operate from off-site locations and use shuttles to transport customers, which can cause delays. If this is the case, we recommend reaching out to the rental agency for an update on your reservation status. If you are still unable to contact the rental car company, then it may be best to find another car rental option or use local transportation methods. However, as per Expedia's policies, refunds or compensations for such situations would be subjected to the car rental company's terms and conditions.

We'd be glad to help, but as this platform does not directly make bookings, we recommend that you visit the Expedia Canada website. There, you can input your desired departure and return dates, as well as your travel locations. You'll then be able to see available flights and select the most suitable one according to your preferences in terms of price, flight duration, and number of stopovers. Remember to check the flight restrictions and refund policies before confirming your booking.

Bien sûr, Expedia Canada est heureux de vous aider avec vos besoins de voyage spécifiques. Lors de la réservation de votre hébergement ou de votre vol, veuillez rechercher des options adaptées aux personnes à mobilité réduite ou des services supplémentaires tels que le transport ou l'assistance dans l'aéroport. Il est toujours préférable de contacter directement l'hôtel ou la compagnie aérienne après la réservation pour confirmer vos besoins. De nombreux hôtels proposent des chambres adaptées et la plupart des compagnies aériennes offrent des services d'assistance.

Your Expedia rewards points can be found when you log into your Expedia account. Once logged in, navigate to the 'Rewards' tab on the site's menu. Here you will find details about your earned and available points, your points history, and points expiry. This tab also gives you options on how you want to use your points. Please note that points may take up to 30 days to post to your account after your travel has been completed. If you recently completed a trip and don't see your points yet, don't worry, they should appear within this timeframe.