Please send me a refund check and stop telling me "the system had a glitch".
GetHuman992107's customer service issue with Equity Accelerator from August 2018
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The issue in GetHuman992107's own words
A competent company should be able to issue a refund check ... Equity Accelerator owes me money that was taken out right before the sale of my house. Supposedly the money is to be refunded electronically to the bank account it was withdrawn from but they never did, and the account has since been closed. I want Equity accelerator to send me a refund check. They have my current address but they don't seem to know how to write a check. I have contacted them more than half a dozen times and have asked them to escalate my problem to someone with the authority to resolve it, but nothing has come about. I have asked them to tell me the date that a check was issued but they don't know, because one has not been issued. I would think any business would be able to find that information in the account records.
GetHuman992107 did not yet indicate what Equity Accelerator should do to make this right.
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