Eastwood.com Customer Service Issues
Archive 1
The following are issues that customers reported to GetHuman about Eastwood.com customer service, archive #1. It includes a selection of 1 issue(s) reported April 7, 2020 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I need to return the Eastwood Non-Contact Thermometer I ordered on 3/20/20 and received a shipping notification on 3/24/20. I reached out before the shipping date to cancel the order, but was told I had to wait to return it after receiving it. I kept it unopened in its original packaging. The emails received did not mention any change in the return policy. I was offered to return the warranty plan instead, which I would like to proceed with. I believe the original return policy should be honored since I was not informed of any updates.
Reported by GetHuman4601834 on Selasa, 7 April 2020 pukul 21.11
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