Went online to update credit card expiration date.Very confusing site. Should be simple...

GetHuman-hypnobob's customer service issue with Dreamhost.com from May 2018

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The issue in GetHuman-hypnobob's own words
Went online to update credit card expiration date.Very confusing site. Should be simple.*Attempted to use chat and after long wait got disconnected.*Now getting notice credit card expired. See your customer satisfaction is * star- no phone help? *Don't know if update of expiration date went through and the email is a phishing attempt. *Very upset with the hours wasted .*Please let me what to do next if in fact card still needs to be updated for expire on *******Robert
GetHuman-hypnobob did not yet indicate what Dreamhost.com should do to make this right.
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How GetHuman-hypnobob fixed the problem
No help from dreamhost (morelike a nightmare of nonrespon) after several tries manage to navigate their horrible system to do the simple task updating credit card expiration changing the expiration date on credit card. Would not recommend dream host to anybody as a web hosting to their horrible nonassessable support.
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Customer service issue
Reported by GetHuman-hypnobob
May 21st, 2018 - 8 mons ago
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GetHuman-hypnobob started working on this issue
May 21st, 2018 7:12pm
GetHuman-hypnobob confirmed the issue is fixed. Hooray!
May 22nd, 2018 4:44am