I cannot access anything because it wants me to re-subscribe to Discovery Plus. It is...

GetHuman1350188's customer service issue with Discover from March 2021

Help with my Discover issue
The issue in GetHuman1350188's own words
I cannot access anything because it wants me to re-subscribe to Discovery Plus. It is my understanding that you automatically deduct payment from the credit card on file. I am unable to watch any shows. What should I do? I am not offered a place to even sign on....only "sign up". **My number is *-***-***-****. It is a landline. We do not have cell phone reception where I live. I had to use my cell number to get the code required to make this call.

GetHuman1350188 did not yet indicate what Discover should do to make this right.

How GetHuman1350188 fixed the problem

We are waiting for GetHuman1350188 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Discover customer problems.
How Do I Get an Extension on My Discover Card Payment?How Do I Update My Account Information with Discover Card?
Do you have a customer issue as well?
We can help you get Discover's attention and get better help faster. Tap below to get started.
Having Discover issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Discover

Customer service issue
Reported by GetHuman1350188
Mar 1st, 2021 - 7 months ago
Fixed
Seen by 17 customers so far
Similar issue to 151 others
0 customers following this
Items needed
16 digit card number
Name on the account
Last 4 of SSN
Billing Address
Your birthday

Timeline

GetHuman1350188 started working on this issue
Mar 1st 1:35pm
GetHuman1350188 confirmed the issue is fixed. Hooray!
Mar 3rd 12:54am