I cannot access anything because it wants me to re-subscribe to Discovery Plus. It is...

GetHuman1350188's customer service issue with Discover from March 2021

Help with my Discover issue
The issue in GetHuman1350188's own words
I cannot access anything because it wants me to re-subscribe to Discovery Plus. It is my understanding that you automatically deduct payment from the credit card on file. I am unable to watch any shows. What should I do? I am not offered a place to even sign on....only "sign up". **My number is *-***-***-****. It is a landline. We do not have cell phone reception where I live. I had to use my cell number to get the code required to make this call.

GetHuman1350188 did not yet indicate what Discover should do to make this right.

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Customer service issue
Reported by GetHuman1350188
Mar 1st, 2021 - 7 months ago
Seen by 17 customers so far
Similar issue to 151 others
0 customers following this
Items needed
16 digit card number
Name on the account
Last 4 of SSN
Billing Address
Your birthday


GetHuman1350188 started working on this issue
Mar 1st 1:35pm
GetHuman1350188 confirmed the issue is fixed. Hooray!
Mar 3rd 12:54am