I received an e-mail from "Discover" requesting that I verify information regarding my...

GetHuman4227747's customer service issue with Discover from January 2020

Help with my Discover issue
The issue in GetHuman4227747's own words
I received an e-mail from "Discover" requesting that I verify information regarding my account because it was "locked due to irregular charges". I have not used my card - I thought my account was closed to charges two years ago. Was it a spam message?

GetHuman4227747 did not yet indicate what Discover should do to make this right.

How GetHuman4227747 fixed the problem
I called Discover customer service, They verified that this was a spam. They told me not to respond to it and to change my password. The e-mail has been deleted and my password changed.
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Customer service issue
Reported by GetHuman4227747
Jan 9th, 2020 - a year ago
GetHuman4227747 shared how to fix
Seen by 18 customers so far
Similar issue to 106 others
0 customers following this
Items needed
16 digit card number
Name on the account
Last 4 of SSN
Billing Address
Your birthday


GetHuman4227747 started working on this issue
Jan 9th, 2020 7:36pm
GetHuman4227747 confirmed the issue is fixed. Hooray!
Jan 12th, 2020 9:38pm

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