I received an e-mail from "Discover" requesting that I verify information regarding my...

GetHuman4227747's customer service issue with Discover from January 2020

Help with my Discover issue
The issue in GetHuman4227747's own words
I received an e-mail from "Discover" requesting that I verify information regarding my account because it was "locked due to irregular charges". I have not used my card - I thought my account was closed to charges two years ago. Was it a spam message?

GetHuman4227747 did not yet indicate what Discover should do to make this right.

How GetHuman4227747 fixed the problem
I called Discover customer service, They verified that this was a spam. They told me not to respond to it and to change my password. The e-mail has been deleted and my password changed.
Do you have a customer issue as well?
We can help you get Discover's attention and get better help faster. Tap below to get started.
Having Discover issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Discover

Customer service issue
Reported by GetHuman4227747
Jan 9th, 2020 - a year ago
Fixed
GetHuman4227747 shared how to fix
Seen by 18 customers so far
Similar issue to 106 others
0 customers following this
Items needed
16 digit card number
Name on the account
Last 4 of SSN
Billing Address
Your birthday

Timeline

GetHuman4227747 started working on this issue
Jan 9th, 2020 7:36pm
GetHuman4227747 confirmed the issue is fixed. Hooray!
Jan 12th, 2020 9:38pm

Paying Too Much for Internet?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers