Dear dirt devil, first let me say,I like your products and I have always bought them. B...

GetHuman-mcmariah's customer service issue with Dirt Devil from February 2019

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The issue in GetHuman-mcmariah's own words
Dear dirt devil, first let me say,I like your products and I have always bought them. But this new dirt devil Express I'm very disappointed. I could figure out why it had no suction, I look at the bottom and found the belt kept coming off. I also noticed the that it has a ball to hold the belt in place,I feel that's part of the problem, now the next thing is where the bag a filter are. The grey piece that opens the bottom to dump the dirt... "The clip". Fell off and I had to dig through my trash to find it. It just fell off. So unfortunately I had to take it back, as I was standing in line another lady brought hers back too, same problem. Maybe a design flaw. I hope you can fix these problems so maybe in the future I can buy more of your products. I clean houses and businesses, and my sister does too and we like the prices of your products. Sincerely Mariah Cox

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Dirt Devil

Customer service issue
Reported by GetHuman-mcmariah
Feb 24th, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 130 others
0 customers following this

Timeline

GetHuman-mcmariah started working on this issue
Feb 24th, 2019 11:47pm