Hi, my name is Lisa. My Daughter, who you know as tinycat*** has been on your site for...

GetHuman-lisandon's customer service issue with DeviantART from February 2019

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The issue in GetHuman-lisandon's own words
Hi, my name is Lisa. My Daughter, who you know as tinycat*** has been on your site for over * years now. She is a ** year old introvert that is a very talented artist. So your site is her only outlet. She is sitting here crying hysterically right now because she has been banded for "possible fraudulent behavior". First I can assure you she is not and would not do anything fraudulent on any site, especially yours, due to the fact she lives on DeviantArt and would not know what to do without it. I know there was an issue with her friend not being able to buy anything on there but am not sure how or why that would get her kicked off. I am her mother and beg you to reconsider banning her. Please is there any way we can fix this issue? I will do anything I can to help her keep her account active as its the only thing that puts a smile on her face. Please try to understand where I'm coming from as a mother and help me!

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Customer service issue
Reported by GetHuman-lisandon
Feb 22nd, 2019 - 4 years ago
Not resolved
Seen by 23 customers so far
Similar issue to 132 others
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GetHuman-lisandon started working on this issue
Feb 22nd, 2019 5:48pm