I have forgotten my p***word and would like to reset it. For about a month I was given...

GetHuman-jessielb's customer service issue with DeviantART from July 2018

Help with my DeviantART issue
I have forgotten my p***word and would like to reset it. For about a month I was given no such request and had to change an email account to make it a bit easier* it was not. I may receive notifications, but non that says I can reset the email. I refuse to change the email account again and I do not want to go to the help desk because it’s nothing more than a fax machine to me at this point. I just need to reset my p***word so I can go back to my account: MegafanMegamix is my username, just to be clear.
I trust that DeviantART will make this right and come up with a resolution that is fair.
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DeviantART

Customer service issue
Reported by GetHuman-jessielb
Jul 9th, 2018 - a mon ago
I have an issue with DeviantART too
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Seen by 4 customers so far
Similar issue to 16 others
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GetHuman-jessielb started working on this issue
Jul 9th 4:51am
GetHuman-jessielb indicated the issue is not fixed yet.
Jul 9th 12:05pm
GetHuman-jessielb indicated the issue is not fixed yet.
Jul 13th 12:26am
GetHuman-jessielb indicated the issue is not fixed yet.
Jul 13th 3:42am