Denti-Cal Customer Service Issues
Archive 1
The following are issues that customers reported to GetHuman about Denti-Cal customer service, archive #1. It includes a selection of 1 issue(s) reported August 5, 2019 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Procedure D7473 for the removal of the torus mandibularis has been considered a covered benefit by Denti-Cal. According to the Billing and Payment policies, providers are not allowed to charge or receive payments for services classified as covered benefits by Denti-Cal. If Denti-Cal denies the request for approval, not only will they not cover the service, but the provider cannot perform the service even if I paid for it. It is frustrating when a covered benefit is not being honored. I hope Denti-Cal will approve the procedure with anesthesia so I can proceed with getting dentures made.
Reported by GetHuman-kwready_ on सोमवार, ५ अगस्त २०१९, दोपहर ३:२९ बजे
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