I was at the Denny’s on Blanding Boulevard in Jacksonville Florida. I had a wonderful o...

GetHuman1386364's customer service issue with Denny's Corp from October 2018

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The issue in GetHuman1386364's own words
I was at the Denny’s on Blanding Boulevard in Jacksonville Florida. I had a wonderful oldest server who is told to leave and come back later in the evening today. The new server, candy within ** minutes to an hour manage to serve us poorly prepared food twice. I’m pregnant and I told him I like my eggs hard scrambled. Each time they were running. By the time she got the right all the rest of my food which was served twice was cold. My children’s chocolate chip pancakes were so thin I could almost see through them. When I asked for a manager, my first server was sent back over. Finally, once my cousin came to join us, an hour later, she was able to get Stan over who knew nothing. He asked Cansi why no one had helped us only to be told the general manager was there and knew but had to count first. I guess he can’t count very well because within that hour time, delivery and redelivery of food he never appeared. I don’t understand how you can provide such poor service with a general manager in house!

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Denny's Corp

Customer service issue
Reported by GetHuman1386364
Oct 21st, 2018 - 3 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 59 others
1 customer following this


GetHuman1386364 started working on this issue
Oct 21st, 2018 5:35pm

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