My entire pension fund is to be transferred to my ex spouse per a divorce court order...

GetHuman754812's customer service issue with Delaware Investments from June 2018

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The issue in GetHuman754812's own words
My entire pension fund is to be transferred to my ex spouse per a divorce court order. I need instructions and forms to accomplish this. I have been given different instructions each time I have called ***-***-****. I do not know if my ex spouse will be keeping or cashing out the account but I need to know the process so that I am not responsible for taxes or IRS penalties if she cashes out the account (which I think she will do). It would be helpful to receive step by step instructions with the necessary forms to complete the transfer of the fund to my ex spouse either way-if she cashes it out, or if she keeps it, if each requires a different method.
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Delaware Investments

Customer service issue
Reported by GetHuman754812
Jun 6th, 2018 - a yr ago
I have an issue with Delaware Investments too
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Seen by 16 customers so far
Similar issue to 150 others
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Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number
Timeline
GetHuman754812 started working on this issue
Jun 6th, 2018 1:27am
GetHuman754812 indicated the issue is not fixed yet.
Jun 6th, 2018 2:55am
GetHuman754812 indicated the issue is not fixed yet.
Jun 6th, 2018 11:29am
GetHuman754812 indicated the issue is not fixed yet.
Jun 6th, 2018 6:06pm
GetHuman754812 indicated the issue is not fixed yet.
Jun 6th, 2018 8:05pm
GetHuman754812 indicated the issue is not fixed yet.
Jun 6th, 2018 8:17pm
GetHuman754812 indicated the issue is not fixed yet.
Jun 6th, 2018 8:26pm
GetHuman754812 indicated the issue is not fixed yet.
Jun 7th, 2018 2:57am
GetHuman754812 indicated the issue is not fixed yet.
Jun 7th, 2018 3:00am
GetHuman754812 indicated the issue is not fixed yet.
Jun 7th, 2018 3:19am
GetHuman754812 indicated the issue is not fixed yet.
Jun 7th, 2018 3:21am
GetHuman754812 indicated the issue is not fixed yet.
Jun 20th, 2018 12:43am