Need the unit and a refund of a *nd payment.

GetHuman863981's customer service issue with Dealextreme.com from July 2018

21 views | 65 similar | 0 following
Help with my Dealextreme.com issue
GetHuman863981's next move: talk to Dealextreme.com when they open.
Dealextreme.com's call center is closed now. We will send GetHuman863981 a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman863981's own words
Trying to get a refund of one unit and to find out where the other unit is in shipping. ... I have noticed that I made * payments via PayPal for the same item. Transaction **FR*****TS******* AND *OUW*****NJ*******. Only need one of these, Also would like to get an update on the shipping of the one units. These units are signal boosters.*My order number is: ******************.*Thanks,*David Walters
Frustrated to not get an update on the shipping of the one unit.*Got a new shipping number from Dealextreme, and * units showed up at my house on the same day.
I would like the one unit delivered soon and the other payment refunded back to my account.
I did finally get an email from Dealextreme about the shipping issue, and the purchase is on it way to me now. I have a tracking number as well. The issue of double payment has not been resolved as of lately.
How GetHuman863981 fixed the problem

We are waiting for GetHuman863981 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Dealextreme.com's attention and get better help faster. Tap below to get started.
Having Dealextreme.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman863981 fixes it.
This email address isn't valid

Dealextreme.com

DCS ****MHz LCD Phone Signal Reteater w*Antennas (EU Plug)
Customer service issue
Reported by GetHuman863981
Jul 9th, 2018 - 5 years ago
Fixed
Seen by 21 customers so far
Similar issue to 65 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman863981 started working on this issue
Jul 9th, 2018 7:05pm
GetHuman863981 indicated the issue is not fixed yet.
Jul 9th, 2018 8:32pm
GetHuman863981 indicated the issue is not fixed yet.
Jul 9th, 2018 8:37pm
GetHuman863981 indicated the issue is not fixed yet.
Jul 9th, 2018 8:39pm
GetHuman863981 indicated the issue is not fixed yet.
Jul 10th, 2018 8:31pm
GetHuman863981 indicated the issue is not fixed yet.
Jul 10th, 2018 8:33pm
GetHuman863981 confirmed the issue is fixed. Hooray!
Jul 12th, 2018 8:32pm
GetHuman863981 indicated the issue is not fixed yet.
Jul 12th, 2018 8:34pm

Moving? Compare and Schedule Free.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians