Need the unit and a refund of a *nd payment.

GetHuman863981's customer service issue with Dealextreme.com from July 2018

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The issue in GetHuman863981's own words
Trying to get a refund of one unit and to find out where the other unit is in shipping. ... I have noticed that I made * payments via PayPal for the same item. Transaction **FR*****TS******* AND *OUW*****NJ*******. Only need one of these, Also would like to get an update on the shipping of the one units. These units are signal boosters.*My order number is: ******************.*Thanks,*David Walters
Frustrated to not get an update on the shipping of the one unit.*Got a new shipping number from Dealextreme, and * units showed up at my house on the same day.
I would like the one unit delivered soon and the other payment refunded back to my account.
I did finally get an email from Dealextreme about the shipping issue, and the purchase is on it way to me now. I have a tracking number as well. The issue of double payment has not been resolved as of lately.
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Dealextreme.com

DCS ****MHz LCD Phone Signal Reteater w*Antennas (EU Plug)
Customer service issue
Reported by GetHuman863981
Jul 9th, 2018 - 4 years ago
Fixed
Seen by 14 customers so far
Similar issue to 65 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman863981 started working on this issue
Jul 9th, 2018 7:05pm
GetHuman863981 indicated the issue is not fixed yet.
Jul 9th, 2018 8:32pm
GetHuman863981 indicated the issue is not fixed yet.
Jul 9th, 2018 8:37pm
GetHuman863981 indicated the issue is not fixed yet.
Jul 9th, 2018 8:39pm
GetHuman863981 indicated the issue is not fixed yet.
Jul 10th, 2018 8:31pm
GetHuman863981 indicated the issue is not fixed yet.
Jul 10th, 2018 8:33pm
GetHuman863981 confirmed the issue is fixed. Hooray!
Jul 12th, 2018 8:32pm
GetHuman863981 indicated the issue is not fixed yet.
Jul 12th, 2018 8:34pm

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