My home has black mold growing it. I am ** yrs old and I need help. The house smells...

GetHuman-patpoove's customer service issue with D.R. Horton from September 2020

Help with my D.R. Horton issue
First: share to improve GetHuman-patpoove's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-patpoove may need:
Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman-patpoove's own words
My home has black mold growing it. I am ** yrs old and I need help. The house smells musty and the tile floors are damp all the time. I believe there is a dangerous problem going on here in my home. The ac vents are moldy, too much rain comes in the windows, I just had them resealed, but mold is deadly. The state would condem this house and where would I go. My ins will not help me. I live at **** Roman dr., Princeton tx **********. I am Pat Poovey. I think all the people in the area have this problem, I know my neighbors across the street do. I guess I need to call maybe one of the newspapers or tv station for help.
Getting us a new system that do not **** in bad air, dirt and humidity into our house and also to remove this bad health problem caused by this bad ac set up. We all have health issues from this. The ac techs are cleaning the ac system, but there is certainly no guarantee that this will help, it will possibly grow right back. We just spent over a thousand dollars to just vacuum the vents and ac parts in the attic, but this does not solve this at all. Now they say we need to get some to sandpaper the mold, that will cost another sum of money and I do not have it. This is DR Horton building a house with a bad ac set up. I am **yrs old and cannot climb a ladder and sandpaper the vents.
How GetHuman-patpoove fixed the problem

We are waiting for GetHuman-patpoove to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get D.R. Horton's attention and get better help faster. Tap below to get started.
Having D.R. Horton issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

D.R. Horton

Customer service issue
Reported by GetHuman-patpoove
Sep 4th, 2020 - a year ago
Not resolved
Seen by 32 customers so far
Similar issue to 31 others
0 customers following this

Timeline

GetHuman-patpoove started working on this issue
Sep 4th, 2020 1:28am
GetHuman-patpoove indicated the issue is not fixed yet.
Sep 6th, 2020 12:57pm
GetHuman-patpoove indicated the issue is not fixed yet.
Sep 6th, 2020 12:58pm
GetHuman-patpoove indicated the issue is not fixed yet.
Sep 6th, 2020 4:14pm
GetHuman-patpoove indicated the issue is not fixed yet.
Sep 7th, 2020 3:08pm
GetHuman-patpoove indicated the issue is not fixed yet.
Sep 7th, 2020 3:24pm