GetHuman-cvaz's customer service issue with D.R. Horton from April 2019
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Help with my D.R. Horton issue
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The issue in GetHuman-cvaz's own words
Fix problems with cement work. ... I live in Waterleigh Community Phase *C at ***** Hampton Crossing Drive, Winter Garden, FL. *****. My sidewalk and Cement entryway to my driveway are both completely cracked in half. My garage floor has cracks in every quadrant. My garage wall has a big gap. I have contacted DR Horton for my community: Gary Pingol and his manager came out and said they were going to have a pressure test done on the cement. It has not happened. I want the cement repaired at the entryway *sidewalk and my garage floor sealed with epoxy and sealer to cover all the cracks. Gary’s boss said that epoxing my garage floor and sealer was not going to happen since I did not pay for that originally. My neighbor did not pay for the epoxy and sealer and they did his garage for free. I’m sick of the red tape and double standards. I need this fixed as soon as possible. I’m the only one in the entire neighborhood with a completely cracked driveway entryway and sidewalk and cracks all over my garage floor. I had the cement contractor even say that he has not seen it this bad before. Please help. Carlos Vaz ***-***-****.
Problem is getting worse.
Fixing the issues under warranty claim.
Trying to do what is right.
Contacted DR. HORTON for the third time.
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