I have phoned consumers rights and I am also going too ring the rotherham advertiser. I...

GetHuman5432061's customer service issue with Currys from November 2020

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The issue in GetHuman5432061's own words
I have phoned consumers rights and I am also going too ring the rotherham advertiser. I have not long since phoned about my kenwood chest freezer that was only repaired in Sept and all the food that was in it had too be throw away due too it not holding it freeze. **Just less than * week and the same thing has happened again. If the first repair was done properly then it would be working and obviously it hasnt for it not too be holding its freeze again and all the food that is in the freeze has to be throw away again and it is full too the top. **I have * disabled children one in a wheel chair I cannot keep affording to go out every * weeks because the freeze keeps breaking down. This is the second time this has happen and it is the second time it has been full and food has had too be throw away.**I have explained i pay insurance for a reason and i do not want it repaired for this issue too happen again. I want a new one but apparently we have too wait until monday before someone comes out and we have children too feed and we are only on benefits and cannot keep affording too buy daily as it works out dearer. **We r all under pressure due too the government guidelines all I want is someone too sort this problem out i have lost over *** pound in freezer food in the last month and christmas is just around the corner and i dont have money too burn. **I have mental health issues and we are all classed as vulnerable.and this issues as put a big strain on my mental health. We are waiting for the consumers rights and the onbudsman too ring us as I am writing this too your self.**You can also call me on ***********

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Customer service issue
Reported by GetHuman5432061
Nov 4th, 2020 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 2616 others
0 customers following this
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GetHuman5432061 started working on this issue
Nov 4th, 2020 12:06pm