THE PHONE NUMBER ON YOUR WEBSITE IS OUT OF DATE-WHEN RINGING THE NEW NUMBER YOU HAVE OV...

GetHuman-erichild's Complaint issue with Currys from October 2020

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The issue in GetHuman-erichild's own words
THE PHONE NUMBER ON YOUR WEBSITE IS OUT OF DATE-WHEN RINGING THE NEW NUMBER YOU HAVE OVER ** MINUTES WAIT - EVEN IN THESE TIMES THIS IS UNACCEPTABLE.*I have been trying to find out if my new cover for the cooker has been renewed. The person I eventually spoke with had not idea what I was talking about. I have called several times but cannot spend half a day waiting for you to answer, then find out the phone number is out of date, and I am transferred to the number that keeps you waiting and waiting, ** minutes to hold on is acceptable in these times, but I have hung up after this length of time. I cannot check or pay on line as I want to pay a one off payment and pay £** over ** months -remind me not to buy any care-plans with Currys again

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Currys

Complaint issue
Reported by GetHuman-erichild
Oct 1st, 2020 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 2487 others
0 customers following this

Timeline

GetHuman-erichild started working on this issue
Oct 1st, 2020 11:18am
GetHuman-erichild indicated the issue is not fixed yet.
Oct 1st, 2020 3:26pm

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