Can't login to my Currys.co.uk account

GetHuman-rskhal's customer service issue with Currys from June 2020

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The issue in GetHuman-rskhal's own words
I had an account with Currys and had tremendous order history with them. Recently I went into my order history and tried to log in but it says I am either not registered or I have entered the wrong password. I used the Reset Password link to change my password. I received the reset password email successfully and I was able to change my password successfully also. But when I try to login again, it tells me the same error that I am not registered or password is wrong. I have tried resetting my password so many times and no help.*I called their customer service and told about my issue - they said they can't help me and I have to use Reset Password link. Which I told them that I have done that but they said then create a new account.*I saw that few others are also having this issue and they were told the same as me.

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Currys

Customer service issue
Reported by GetHuman-rskhal
Jun 24th, 2020 - 8 months ago
Not resolved
Seen by 23 customers so far
Similar issue to 2174 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman-rskhal started working on this issue
Jun 24th, 2020 10:18pm
GetHuman-rskhal indicated the issue is not fixed yet.
Jun 24th, 2020 10:19pm
GetHuman-rskhal indicated the issue is not fixed yet.
Jun 24th, 2020 10:19pm
GetHuman-rskhal indicated the issue is not fixed yet.
Jun 24th, 2020 10:19pm
GetHuman-rskhal indicated the issue is not fixed yet.
Jun 24th, 2020 10:19pm
GetHuman-rskhal indicated the issue is not fixed yet.
Jun 24th, 2020 10:19pm
GetHuman-rskhal indicated the issue is not fixed yet.
Jun 24th, 2020 10:19pm
GetHuman-rskhal indicated the issue is not fixed yet.
Jun 24th, 2020 10:19pm
GetHuman-rskhal indicated the issue is not fixed yet.
Jun 24th, 2020 10:19pm
GetHuman-rskhal indicated the issue is not fixed yet.
Jun 24th, 2020 10:19pm
GetHuman-rskhal indicated the issue is not fixed yet.
Jun 24th, 2020 10:19pm
GetHuman-rskhal indicated the issue is not fixed yet.
Jun 24th, 2020 10:19pm
GetHuman-rskhal indicated the issue is not fixed yet.
Jun 24th, 2020 10:20pm