I have sent several messages my fridge freezer is faulty it is a Haier the fan is fault...

GetHuman4875548's customer service issue with Currys from May 2020

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The issue in GetHuman4875548's own words
I have sent several messages my fridge freezer is faulty it is a Haier the fan is faulty behind the first draw in the freezer , I have spoken to Haier and they have me an uplift number because I was unable to contact you for you to get it , it needs to be replaced they advised me , I have been trying to contact you since Saturday , getting cut off and left on hold , I did speak to a lady before on live chat and she said I had to pay *.** and fill out a form ,I don't want to do this , this is not for me to do , if you spoke to Haier to get the uplift number I would not be involved this is between yourselves and then , I have got the uplift number , this is for yourselves to do , I bought a costly fridge freezer and the after service is not good at all . Appreciate your reply and something to be done . thanks Debbie morgan

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Currys

Customer service issue
Reported by GetHuman4875548
May 27th, 2020 - a year ago
Not resolved
Seen by 17 customers so far
Similar issue to 1981 others
0 customers following this

Timeline

GetHuman4875548 started working on this issue
May 27th, 2020 12:42pm
GetHuman4875548 indicated the issue is not fixed yet.
May 28th, 2020 8:40am
GetHuman4875548 indicated the issue is not fixed yet.
May 28th, 2020 8:41am
GetHuman4875548 indicated the issue is not fixed yet.
May 28th, 2020 8:42am

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