I ordered and paid for a chromebook and sleeve on the ********. I received tracking inf...

GetHuman-melleray's customer service issue with Currys from May 2020

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The issue in GetHuman-melleray's own words
I ordered and paid for a chromebook and sleeve on the ********. I received tracking info for both items and was able to track the sleeve which was successfully delivered on the ********. The tracking info for the Chromebook did not progress any further after the first point of contact which was the ******** which said at **.**am sender dispatching item. I have been in contact with royal mail myself and they said the have no trace of it. I have also spent almost * hours waiting to speak to an adviser at currys. When I did manage to speak to an adviser I was told an enquiry would be raised and I would be contacted within ** hours. That was * days ago now. I would like to know please a date for delivery of the chromebook, my money has been taken from PayPal now and I have not received what I have paid for. I would like this issue resolved as soon as possible please. So please provide me with a delivery date.

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Currys

Customer service issue
Reported by GetHuman-melleray
May 20th, 2020 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 1856 others
0 customers following this

Timeline

GetHuman-melleray started working on this issue
May 20th, 2020 8:53am
GetHuman-melleray indicated the issue is not fixed yet.
May 26th, 2020 11:36am

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