I have a Kindle Fire which is unrepairable - under the know how guarantee I can exchang...

GetHuman2707540's customer service issue with Currys from April 2019

17 views | 1512 similar | 0 following
Help with my Currys issue
GetHuman2707540's next move: try calling Currys again.
The best way to get your problem resolved is to tap the button below to start calling Currys. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman2707540's own words
I have a Kindle Fire which is unrepairable - under the know how guarantee I can exchange it for a new one. My concern is that as it keeps crashing I can't sign out of my accounts so am worried that if it gets into the wrong hands my details could be accessed (not really sure how old tablets are disposed of). Store staff are not very helpful. I've recently spent time in hospital and found that it's fine for playing games and was wondering if I would be able to keep this instead of surrendering it even if I have to pay a nominal sum.

GetHuman2707540 did not yet indicate what Currys should do to make this right.

How GetHuman2707540 fixed the problem

We are waiting for GetHuman2707540 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Currys's attention and get better help faster. Tap below to get started.
Having Currys issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2707540 fixes it.
This email address isn't valid

Currys

Customer service issue
Reported by GetHuman2707540
Apr 9th, 2019 - 4 years ago
Fixed
Seen by 17 customers so far
Similar issue to 1512 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman2707540 started working on this issue
Apr 9th, 2019 8:01am
GetHuman2707540 shared this issue with friends on Facebook
Apr 9th, 2019 8:16am
GetHuman2707540 indicated the issue is not fixed yet.
Apr 9th, 2019 7:26pm
GetHuman2707540 indicated the issue is not fixed yet.
Apr 10th, 2019 2:35pm
GetHuman2707540 indicated the issue is not fixed yet.
Apr 12th, 2019 2:37pm

Setup Your New Home Easily

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies