I have already tried to ring Team Knowhow about this * times and my call gets disconnec...

GetHuman-renechoe's customer service issue with Currys from December 2018

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The issue in GetHuman-renechoe's own words
I have already tried to ring Team Knowhow about this * times and my call gets disconnected each time after ** minutes.**I have also contacted them through the website but, apart from the automatic reply, I’ve not heard anything back.**I bought a dishwasher from you recently, see attached email. I paid for removal of my old dishwasher (£**) and installation of the new one (£**).**The engineers you sent claimed not to be able to do either as it was too complicated. **They left both the old and the new dishwashers and the next day I found someone else to do the job and remove the old dishwasher (not complicated).**I’ve not been refunded for the extra costs of removal and installation I paid to you and you couldn’t do.**No one has contacted me or responded to my previous requests for refund.**What do I need to do to get my money back please?**This is the order number CUR********** **Please refund me £*** immediately.

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Customer service issue
Reported by GetHuman-renechoe
Dec 12th, 2018 - 4 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 825 others
0 customers following this


GetHuman-renechoe started working on this issue
Dec 12th, 2018 11:10am

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