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Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-renechoe's own words
I have already tried to ring Team Knowhow about this * times and my call gets disconnected each time after ** minutes.**I have also contacted them through the website but, apart from the automatic reply, I’ve not heard anything back.**I bought a dishwasher from you recently, see attached email. I paid for removal of my old dishwasher (£**) and installation of the new one (£**).**The engineers you sent claimed not to be able to do either as it was too complicated. **They left both the old and the new dishwashers and the next day I found someone else to do the job and remove the old dishwasher (not complicated).**I’ve not been refunded for the extra costs of removal and installation I paid to you and you couldn’t do.**No one has contacted me or responded to my previous requests for refund.**What do I need to do to get my money back please?**This is the order number CUR********** **Please refund me £*** immediately.
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