I had to call ur *********** number a few days ago to cancel a item that i had ordered...

GetHuman1675498's customer service issue with Currys from December 2018

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The issue in GetHuman1675498's own words
I had to call ur *********** number a few days ago to cancel a item that i had ordered online*And im disgusted in the length of time i had to wait*First time i was ** minutes waiting listening to horrible music *My mobile ran out of credit*So i had to go and use a friends phone where i was ** minutes before i got dealt with*This is disgusting you finally get to talk to someone then they put u through to another department which i had to wait ages to be answered*Just to be told its the wrong department and they put me back through to where i was in the first place*I have no idea how much this call has cost me yet*But i would like u to pay the bill*It would be easier if we could just return items to store and get a refund*I want this logged as a serious complaint*People cant afford to hang on until ur member of staff decide to answer and put us through several departments*Im not happy
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Customer service issue
Reported by GetHuman1675498
Dec 2nd, 2018 - 6 mons ago
I have an issue with Currys too
Not resolved
Seen by 3 customers so far
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GetHuman1675498 started working on this issue
Dec 2nd, 2018 10:06pm
GetHuman1675498 shared this issue with others over email
Dec 2nd, 2018 10:08pm