Having purchased a double oven on line yesterday, Thursday**.Nov. ,from Currys, and hav...

GetHuman1659890's customer service issue with Currys from November 2018

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The issue in GetHuman1659890's own words
Having purchased a double oven on line yesterday, Thursday**.Nov. ,from Currys, and having first ticked the box for BIG** discount, this wasn*t mentioned again when I got to the checkout page, just a* thank you for your purchase* message.*The order number is CUR**********. I had originally attempted the same purchase using my VISA debit card, and that transaction accepted the BIG** offer, however the transaction failed due to Verified by Visa incorrectly rejecting the details I had entered. *I then started the whole buying procedure again, using my credit card and the transaction was successful, but for some unknown reason the BIG** offer was not implemented. Please explain why this has happened!
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Currys

Customer service issue
Reported by GetHuman1659890
Nov 30th, 2018 - 6 mons ago
I have an issue with Currys too
Not resolved
Seen by 11 customers so far
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Timeline
GetHuman1659890 started working on this issue
Nov 30th, 2018 1:45pm
GetHuman1659890 shared this issue with friends on Facebook
Nov 30th, 2018 1:46pm