I recieved the Cunarder magazine which is maile only to"Cunard World Club" members. On...

GetHuman-samedge's customer service issue with Cunard Line from June 2018

12 views
 | 
25 similar
 | 
0 following
Help with my Cunard Line issue
Did we steer you to the right help?
Waiting to see if GetHuman-samedge got the right customer help using our suggestion.
The issue in GetHuman-samedge's own words
I recieved the Cunarder magazine which is maile only to"Cunard World Club" members. On page ** of this magazine is advertised under "World Club Savings" BIG BALCONY EVENT which shows that all of the cruises listed are from $****. It also states that this applies only to the cruises shown in BOLD PRINT and only on the dates shown.**I called to book cruise number V*** which is a cruise to Austrailia leaving on Feb. *, ****. I was told that the minimum price was $**** per person. When I pointed out Cunards ad they checked with their manager )who was supposed to call me back but never did). I made additional calls to them and about one week later was contacted by a very rude lady that told me they had made a mistake and did not offer that cruise for that price. She did offer mea total of $*** Which was also in the ad that you got that as a spending credit on board. In essence shetriedto trick me into something that Iwas also supposed to get. I want this cruise at the price advertised. (I am a gold member because I have cruised on cruises with them before.) **I hope that you can resolve this for me as it seems to be a bait and switch.**Sincerely**Samuel Edge*Phone ***-***-****
GetHuman-samedge did not yet indicate what Cunard Line should do to make this right.
I have an issue with Cunard Line too
How GetHuman-samedge fixed the problem
We are waiting for GetHuman-samedge to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Cunard Line's attention and get better help faster. Tap below to get started.
Having Cunard Line issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-samedge fixes it.
This email address isn't valid

Cunard Line

Customer service issue
Reported by GetHuman-samedge
Jun 8th, 2018 - a yr ago
I have an issue with Cunard Line too
Fixed
Seen by 12 customers so far
Similar issue to 25 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)
Timeline
GetHuman-samedge started working on this issue
Jun 8th, 2018 9:28pm
GetHuman-samedge indicated the issue is not fixed yet.
Jun 9th, 2018 6:06pm