Last Sunday I went to the Cumberland Farms in Westminster mass with my husband and had...

GetHuman3617898's customer service issue with Cumberland Farms from September 2019

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The issue in GetHuman3617898's own words
Last Sunday I went to the Cumberland Farms in Westminster mass with my husband and had three rewards coupons for a coconut water a sparkling water and a Mountain Dew jolt. When I went to check out, be service representative scanned it and charged us for the entire amount of our purchase. They then credited us for the items but when we went to use the coupons again the coupon was gone for the sparkling water. I have called zip line they told us that I had to contact Cumberland friends directly. I have called Cumberland Farms four times and have not been able to get a live person on any of the calls. I have left four messages asking for a return call and have not received a call back yet it’s now Thursday and I have called every day looking for some resolve. I realize it’s only one coupon for one drink but we did that reward. I would appreciate a response to my inquiry

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Cumberland Farms

Customer service issue
Reported by GetHuman3617898
Sep 19th, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 92 others
0 customers following this

Timeline

GetHuman3617898 started working on this issue
Sep 19th, 2019 8:55pm