I frequently use the South Mast Rd Goffstown NH location. My complaint however is your...

GetHuman-quicklif's customer service issue with Cumberland Farms from November 2018

5 views | 25 similar | 0 following
Help with my Cumberland Farms issue
First: share to improve GetHuman-quicklif's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-quicklif's next move: talk to Cumberland Farms when they open.
Cumberland Farms's call center is closed now. We will send GetHuman-quicklif a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-quicklif may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-quicklif's own words
I frequently use the South Mast Rd Goffstown NH location. My complaint however is your companies credit card terminals at that location as well as other locations. I often have to try * or four different cards before I finally find one that the terminal will actually read via the magnetic stripe. The associates say that if the terminal does not read the strip they cannot finish the transaction. The terminals are dated and not equipped with chip readers. The industry standard is chip readers, which are more reliable as well as providing merchants with important safe guards from charge backs and fraud. So I have a hard time understanding why a multi million corporation would not provide its customers with a efficient convenient transaction rather than one littered with time consuming attempts to make a purchase and associate refusals to manually type in a card number instead declining the sale if your magnetic strip is not read by the terminal. My name is Dennis and my number is (***)***-****

GetHuman-quicklif did not yet indicate what Cumberland Farms should do to make this right.

How GetHuman-quicklif fixed the problem

We are waiting for GetHuman-quicklif to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Cumberland Farms's attention and get better help faster. Tap below to get started.
Having Cumberland Farms issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-quicklif fixes it.
This email address isn't valid

Cumberland Farms

Customer service issue
Reported by GetHuman-quicklif
Nov 26th, 2018 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 25 others
0 customers following this

Timeline

GetHuman-quicklif started working on this issue
Nov 26th, 2018 4:59pm

Paying Too Much for Internet?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies