We are * senior book a cruise on March **** promotion said iff you book now receive a b...

GetHuman853842's customer service issue with CruisesOnly from July 2018

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The issue in GetHuman853842's own words
I call cruises only and they continue with their terms ... We are * senior book a cruise on March **** promotion said iff you book now receive a board credit $*,***.** now they are giving us only $**.** the cruise cost ****.** we are not including flight cost * they say it’s term & cond are more *,***.without taxes I read them no place says that nor say about their promotion of bonus on board I want they honor the promotion when We book * contact me at lillian***@hotmail .com I fill I have been rip and I cruise * times with them will never cruise again nor refer to other
I made a booking base on their promotion$*,***.** and beverage
Honor the promotion online for my cruise allure of the sea for dic ****** two senior on board
It’s been my thir cruise with them never had a issue
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CruisesOnly

Cruises only must honor the $*,***.** onboard credit for my cruise
Customer service issue
Reported by GetHuman853842
Jul 6th, 2018 - 4 years ago
Fixed
Seen by 19 customers so far
Similar issue to 4 others
0 customers following this
Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)

Timeline

GetHuman853842 started working on this issue
Jul 6th, 2018 3:47am
GetHuman853842 indicated the issue is not fixed yet.
Jul 6th, 2018 3:30pm
GetHuman853842 indicated the issue is not fixed yet.
Jul 6th, 2018 3:33pm
GetHuman853842 indicated the issue is not fixed yet.
Jul 6th, 2018 3:38pm
GetHuman853842 indicated the issue is not fixed yet.
Jul 6th, 2018 3:44pm
GetHuman853842 indicated the issue is not fixed yet.
Jul 9th, 2018 12:42pm