I cannot get logged into my account. It shows that either my email or password is inco...

GetHuman-joyce_wr's customer service issue with Credit Karma from October 2020

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Credit Karma doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-joyce_wr will need to dig through the advice provided by Credit Karma, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-joyce_wr can let us know if they help or not.
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Before contacting them, items GetHuman-joyce_wr may need:
Account holder name, Billing address, Date of birth, Last 4 digits of SSN, and Email address on account
The issue in GetHuman-joyce_wr's own words
I cannot get logged into my account. It shows that either my email or password is incorrect. I know my email is not incorrect because I still get messages from them. So I have requested to change password & get message to do so. I changed my password multiple times using the link from the email and get return messages from them that it was changed and yet I still can't get logged in. I have checked and triple checked password to make sure I'm typing correctly yet can't get logged in! I am extremely frustrated because this is the *rd time this has happened and fortunately the first * times somehow got resolved. I have sent them messages but no response. I did deposit a small amount of $$ into a savings account and have done my taxes the last two years on their site. Now I am extremely worried about what is happening with the info and my $$. Thank you for your assistance.

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Credit Karma

Customer service issue
Reported by GetHuman-joyce_wr
Oct 13th, 2020 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 3620 others
0 customers following this

Timeline

GetHuman-joyce_wr started working on this issue
Oct 13th, 2020 3:16pm

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