When this loan was paid off the insurance company generated a refund check but put both...

GetHuman-lldinapo's customer service issue with Countrywide Loans from October 2018

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The issue in GetHuman-lldinapo's own words
When this loan was paid off the insurance company generated a refund check but put both the owner and Countrywide Home on the check. Due to hurricane Katrina the check was never received. The insurance company sent a letter stating the funds would be submitted to the Louisiana State Treasurers Office.**The state will not release the funds without a letter from Countrywide Home stating they relinquish any claims to the funds. **For reference:**Owner: Jeannette Dinapolis*Address: **** Arizona Ave*Kenner LA *******Check from:*Audubon Insurance Company*Claim **************Check * ******Amount: $*,***.****Countrywide Acct *: **********Loan paid off on ***********Please contact me, David Dinapolis, her son, and executor of the estate.

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Countrywide Loans

Customer service issue
Reported by GetHuman-lldinapo
Oct 16th, 2018 - 4 years ago
Not resolved
Seen by 25 customers so far
Similar issue to 11 others
0 customers following this


GetHuman-lldinapo started working on this issue
Oct 16th, 2018 6:51pm