When this loan was paid off the insurance company generated a refund check but put both...

GetHuman-lldinapo's customer service issue with Countrywide Loans from October 2018

25 views | 11 similar | 0 following
Help with my Countrywide Loans issue
First: share to improve GetHuman-lldinapo's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-lldinapo to get a Countrywide Loans rep on the line!
Always use the GetHuman Phone to call Countrywide Loans. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-lldinapo may need:
Account holder name, Policy number, Date of birth, Billing address, and Email address on the account
The issue in GetHuman-lldinapo's own words
When this loan was paid off the insurance company generated a refund check but put both the owner and Countrywide Home on the check. Due to hurricane Katrina the check was never received. The insurance company sent a letter stating the funds would be submitted to the Louisiana State Treasurers Office.**The state will not release the funds without a letter from Countrywide Home stating they relinquish any claims to the funds. **For reference:**Owner: Jeannette Dinapolis*Address: **** Arizona Ave*Kenner LA *******Check from:*Audubon Insurance Company*Claim **************Check * ******Amount: $*,***.****Countrywide Acct *: **********Loan paid off on ***********Please contact me, David Dinapolis, her son, and executor of the estate.

GetHuman-lldinapo did not yet indicate what Countrywide Loans should do to make this right.

How GetHuman-lldinapo fixed the problem

We are waiting for GetHuman-lldinapo to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Countrywide Loans's attention and get better help faster. Tap below to get started.
Having Countrywide Loans issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-lldinapo fixes it.
This email address isn't valid

Countrywide Loans

Customer service issue
Reported by GetHuman-lldinapo
Oct 16th, 2018 - 4 years ago
Not resolved
Seen by 25 customers so far
Similar issue to 11 others
0 customers following this

Timeline

GetHuman-lldinapo started working on this issue
Oct 16th, 2018 6:51pm