My Costco travel confirmation was C*********. Today I had to be in beautiful Jamaica to...
GetHuman-vanesapa's customer service issue with Costco Travel from March 2019
Help with my Costco Travel issue
Next: our robot will wait on hold for GetHuman-vanesapa to get a Costco Travel rep on the line!
Always use the GetHuman Phone tocall Costco Travel. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-vanesapa's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-vanesapa may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman-vanesapa's own words
My Costco travel confirmation was C*********. Today I had to be in beautiful Jamaica to spend the spring break but instead I am staying home. AA cancelled the flight back from Jamaica. Costco travel did very little to remedy the problem. To make it worst it went from you can get full refund to refund only for airline tickets and not for the entire vacation which cost nearly *K. I am without words of disappointment as I have been your customer for nearly ** years and used Costco travel on more than one occasion. My business spends on average ***K with Costco. Your customer service reps and the supervisors are not rude but they will not fix a problem nor at minimum offer what is just - a full refund.
GetHuman-vanesapa did not yet indicate what Costco Travel should do to make this right.
I have an issue with Costco Travel too
How GetHuman-vanesapa fixed the problem
We are waiting for GetHuman-vanesapa to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.