Stranded in London

GetHuman-wbob's customer service issue with Costco Travel from June 2018

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The issue in GetHuman-wbob's own words
Just received notice that our BA flt *** from Lhr to Sjc was cancelled and to contact our booking agent for assistance which they all defer to Costco. There are two parties traveling together. Mr. Mrs Neuman Costco number ************, Confirmation Number C********* BA confirmation number Vdmb*z. David Thompson and Robert Walters Costco membership number ************, Confirmation Number C*********, BA confirmation number Vgrr*p. In middle of ocean right now and desperately need help booking us on another flight. We have no problem flying into SFO....on Sunday....my email address is *****@***.com. Please advise what to do...Thank you
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Costco Travel

Air Fare
Customer service issue
Reported by GetHuman-wbob
Jun 12th, 2018 - 9 mons ago
I have an issue with Costco Travel too
Fixed
Seen by 8 customers so far
Similar issue to 42 others
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Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)
Timeline
GetHuman-wbob started working on this issue
Jun 12th, 2018 9:33pm
GetHuman-wbob shared this issue with others over email
Jun 12th, 2018 9:34pm
GetHuman-wbob indicated the issue is not fixed yet.
Jun 13th, 2018 1:16am
GetHuman-wbob indicated the issue is not fixed yet.
Jun 13th, 2018 1:17am
GetHuman-wbob indicated the issue is not fixed yet.
Jun 13th, 2018 1:18am
GetHuman-wbob confirmed the issue is fixed. Hooray!
Jun 15th, 2018 10:55pm