Delivery faile

GetHuman1033571's customer service issue with Costco (Canada) from August 2018

Help with my Costco (Canada) issue
The issue in GetHuman1033571's own words
On Wednesday August ** last we we’re scheduled to have a Samsung fridge delivered. We had arranged this delivery approximately ** days in advance and were given a three hour window over which the delivery was to occur. The delivery company that you sub contracted with came five hours after the end of that window. They refused to install the handle on the fridge and refused to take the old fridge in spite of your earlier agreement to do so. We had them take the new fridge back and are trying to decide whether to cancel the order (number *********). David Young
GetHuman1033571 did not yet indicate what Costco (Canada) should do to make this right.
I have an issue with Costco (Canada) too
How GetHuman1033571 fixed the problem
We are waiting for GetHuman1033571 to fix the problem and share the solution with the rest of us customers.
Please help with my Costco (Canada) issue
Do you have a customer issue as well?
We can help you get Costco (Canada)'s attention and get better help faster. Tap below to get started.
Having Costco (Canada) issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Costco (Canada) email you?
This email address isn't valid

Costco (Canada)

Customer service issue
Reported by GetHuman1033571
Aug 24th, 2018 - 4 mons ago
I have an issue with Costco (Canada) too
Fixed
Seen by 3 customers so far
Similar issue to 12 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman1033571 started working on this issue
Aug 24th 11:04pm
GetHuman1033571 indicated the issue is not fixed yet.
Aug 25th 12:33am