I have been trying to get a response in regards to a refund request processed on July...

GetHuman-jhenvi's Complaint issue with Copa Airlines from September 2020

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The issue in GetHuman-jhenvi's own words
I have been trying to get a response in regards to a refund request processed on July ****, see email below, and has not gotten any answers so far, please connect with me at *****@***.com.**I will proceed with a complaint with the Canadian regulator if no response is provide.*Regards,*Jhenny Villagra**Refund Request Reservation ** FG*T*B ****Cristian Gutierrez Chavarro (Vendor) *C*****@***.com**Jul *, ****, *:** PM*to JHENVI@GMAIL.COM**Dear Customer***Receive a warm welcome from Copa Airlines. We contact you to notify we have process your refund request. You will be able to see this reimbursement in one or two bank statement. This will depend of your card company.***Regards,***Cristian Fernando Guti*rrez Ch*varro.**Refund Desk**Copa Airlines.**DISCLAIMER:**All information in this message and attachments is confidential and may be legally privileged. Only intended recipients are authorized to use it. E-mail transmissions are not guaranteed to be secure or error free and sender does not accept liability for such errors or omissions. The company will not accept any liability in respect of such communication that violates our e-mail policy.**Toda la informaci*n y los adjuntos en este mensaje es confidencial y privilegiada. Solamente los destinatarios est*n autorizados para usar esta informaci*n. Las transmisiones de correo electr*nicos no est*n garantizadas y no son seguras o libres de errores y la empresa no acepta responsabilidad por error u omisiones. La empresa no acepta ninguna responsabilidad con respecto a cualquier comunicaci*n que haya sido emitida incumpliendo nuestra pol*tica de correo electr*nico.**Toda informa**o, assim como os anexos a esta mensagem * confidencial e privilegiada. Somente os destinat*rios est*o autorizados para utilizarem esta informa**o. As transmiss*es de correio eletr*nico n*o est*o garantidas e n*o s*o seguras ou livres de erros e a empresa n*o assume responsabilidade por erro ou omiss*es. A empresa n*o assume nenhuma responsabilidade com respeito a qualquer comunica**o que tenha sido emitida sem observar nossa pol*tica de correio eletr*nico.**...

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Copa Airlines

Complaint issue
Reported by GetHuman-jhenvi
Sep 14th, 2020 - 6 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 250 others
0 customers following this

Timeline

GetHuman-jhenvi started working on this issue
Sep 14th, 2020 8:44pm
GetHuman-jhenvi indicated the issue is not fixed yet.
Sep 14th, 2020 8:45pm
GetHuman-jhenvi indicated the issue is not fixed yet.
Sep 14th, 2020 8:45pm
GetHuman-jhenvi indicated the issue is not fixed yet.
Sep 14th, 2020 8:45pm

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