I have been trying to resolve a problem that concur is not understanding my issue. I ha...

GetHuman-fredgei's customer service issue with Concur from October 2019

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The issue in GetHuman-fredgei's own words
I have been trying to resolve a problem that concur is not understanding my issue. I have went to training and had returned and submitted my expense paperwork, but without knowing I had forgotten to change my banking information to the concur banking and the reimbursement went to my soon to be ex-wife's account in which is not my account and not a user to the account even though the routing and account information was correct when depositing but I was no longer the owner of the account and in which was severely minus in funds when concur had deposited into the account. I am now trying to retrieve my funds that doesn't belong to the account that was deposited. I have had a long talk with Chase Bank and was informed that they would clearly return the funds back to the sender if they would do the recall on the funds. I really need to have my funds returned due to hardship and need your help to retrieve it. The tracing number for the funds are ******** and Please, Please help rather this is an urgent matter. I do realize Concur did not do the mistake on the deposit it was mine for not changing the information but if Concur recalls the funds it will be returned and Concur will be returning the money to its rightful owner which is me. I have left my contact number in hopes to get good news and concur can be a good Samaritan. **Fred Geick*(***) ***-****

GetHuman-fredgei did not yet indicate what Concur should do to make this right.

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Concur

Customer service issue
Reported by GetHuman-fredgei
Oct 9th, 2019 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 78 others
0 customers following this

Timeline

GetHuman-fredgei started working on this issue
Oct 9th, 2019 8:47pm

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