Regarding Originating Work Item *****WF********: *We tried to transfer a certificate fo...

GetHuman-jbowerma's Transfer Service issue with Computershare from August 2019

Help with my Computershare issue
The issue in GetHuman-jbowerma's own words
Regarding Originating Work Item *****WF********: *We tried to transfer a certificate for which I was custodial account holder for my son in order to transfer this certificate into his name only. We completed the transfer request form and submitted it. However, the value of the certificate was greater than the $*m medallion signature stamp from our bank. In attempting to resolve this issue, I was instructed to submit multiple transfer requests, each with the $*m medallion stamp, in separate envelopes, in order to reach the $**.*m total value of the certificate, and include a letter of explanation. My specific question is: *Should each of these separate requests, in separate envelopes, be mailed individually and separately, or can they be sealed in separate envelopes and then mailed in a single larger envelope?

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Transfer Service issue
Reported by GetHuman-jbowerma
Aug 22nd, 2019 - 3 years ago
GetHuman-jbowerma shared how to fix
Seen by 15 customers so far
Similar issue to 618 others
0 customers following this
Items needed
Name on the account
Billing address
Email address on the account


GetHuman-jbowerma started working on this issue
Aug 22nd, 2019 3:58pm
GetHuman-jbowerma confirmed the issue is fixed. Hooray!
Aug 22nd, 2019 10:28pm

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