Regarding Originating Work Item *****WF********: *We tried to transfer a certificate fo...

GetHuman-jbowerma's Transfer Service issue with Computershare from August 2019

Help with my Computershare issue
The issue in GetHuman-jbowerma's own words
Regarding Originating Work Item *****WF********: *We tried to transfer a certificate for which I was custodial account holder for my son in order to transfer this certificate into his name only. We completed the transfer request form and submitted it. However, the value of the certificate was greater than the $*m medallion signature stamp from our bank. In attempting to resolve this issue, I was instructed to submit multiple transfer requests, each with the $*m medallion stamp, in separate envelopes, in order to reach the $**.*m total value of the certificate, and include a letter of explanation. My specific question is: *Should each of these separate requests, in separate envelopes, be mailed individually and separately, or can they be sealed in separate envelopes and then mailed in a single larger envelope?

GetHuman-jbowerma did not yet indicate what Computershare should do to make this right.

How GetHuman-jbowerma fixed the problem
We just waded around in the swamp until we found the answers we were looking for.
Do you have a customer issue as well?
We can help you get Computershare's attention and get better help faster. Tap below to get started.
Having Computershare issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Computershare

Transfer Service issue
Reported by GetHuman-jbowerma
Aug 22nd, 2019 - 2 years ago
Fixed
GetHuman-jbowerma shared how to fix
Seen by 11 customers so far
Similar issue to 618 others
0 customers following this
Items needed
Name on the account
Billing address
Email address on the account

Timeline

GetHuman-jbowerma started working on this issue
Aug 22nd, 2019 3:58pm
GetHuman-jbowerma confirmed the issue is fixed. Hooray!
Aug 22nd, 2019 10:28pm

Moving? We Make It Easy.

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians