I contacted DXC. technology. I had to sign in as a former employee. I contacted the HR department. had to send them a cancelled check from the new bank and a direct deposit authorization form with my DXC reference number and my CSC identification number. I will see if that is enough.

GetHuman3835745's customer service issue with Computer Sciences Corp. from October 2019

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The issue in GetHuman3835745's own words
I need to change my direct deposit of my retirement checks. I changed banks from TCF bank to GREAT LAKES CREDIT UNION. ... I need to change my direct deposit of my retirement checks. I changed banks from TCF bank to GREAT LAKES CREDIT UNION.
CSC was merged with DXC.technology. They cancelled the CSC website and phone numbers. This made it hard for me to reach somebody to help me out.
Following through. I need to change my direct deposit of my retirement checks. I changed banks from TCF bank to GREAT LAKES CREDIT UNION.
I worked for CSC for * years, retired in ****.
I tried the web and Google. That's how I found out about that CSC was merged with DXC.technology.
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Computer Sciences Corp.

Canceled check and a direct deposit authorization form.
Customer service issue
Reported by GetHuman3835745
Oct 27th, 2019 - 2 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 12 others
0 customers following this

Timeline

GetHuman3835745 started working on this issue
Oct 27th, 2019 1:59am
GetHuman3835745 indicated the issue is not fixed yet.
Oct 27th, 2019 7:06am
GetHuman3835745 indicated the issue is not fixed yet.
Oct 29th, 2019 2:37am
GetHuman3835745 indicated the issue is not fixed yet.
Nov 1st, 2019 8:45am
GetHuman3835745 indicated the issue is not fixed yet.
Nov 1st, 2019 1:02pm

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