I have written at least ** different times since **** to tell u to stop sending DVDS to...

GetHuman5151884's customer service issue with Columbia House DVD from August 2020

Help with my Columbia House DVD issue
The issue in GetHuman5151884's own words
I have written at least ** different times since **** to tell u to stop sending DVDS to whereever you have been sending them!! I'm not a new customer! I have been a customer since about **** both in Chicago and here in Las Vegas, Nv.. I keep telling u I have never received any of the orders sent after ****!!!!!!!? whomever and wherever you're sending yhem is having a field day enjoying them cause obviosly u don't csre not to get paid for them. I AM an HONEST person that's why I keep trying to get thru to your company. U are wasting your time and money (pmt.) wherever u are sending these.**I want to start my membership again but am worried that u will not pay attention to my address since ****. Please correct this situation immediately!!!!!!!! Let me know if I may start again. I had NO balance when I left the club!!**Sincerely,**Patricia L. Parker ***-***-**** Ext.********* Park Run Drive *****Las Vegas, Nevada *****

GetHuman5151884 did not yet indicate what Columbia House DVD should do to make this right.

How GetHuman5151884 fixed the problem
Columbia needs to watch their products and orders more carefully. They also need to check to see if the person has given a new address--- current.
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Columbia House DVD

Customer service issue
Reported by GetHuman5151884
Aug 11th, 2020 - a year ago
Fixed
GetHuman5151884 shared how to fix
Seen by 13 customers so far
Similar issue to 4 others
0 customers following this
Items needed
Who made the purchase
Email address associated with the booking

Timeline

GetHuman5151884 started working on this issue
Aug 11th, 2020 3:14am
GetHuman5151884 indicated the issue is not fixed yet.
Aug 11th, 2020 3:15am
GetHuman5151884 indicated the issue is not fixed yet.
Aug 11th, 2020 3:15am
GetHuman5151884 confirmed the issue is fixed. Hooray!
Aug 11th, 2020 3:15am

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